Legal notice

Last updated: July 17, 2026

Website Operator

IndustrialRetailer.com is operated under the trade name Industrial Retailer and is under the same ownership as Northline Parts.

Industrial Retailer is an online retailer of aftermarket replacement parts, industrial components, maintenance products, and related equipment parts.

Customer support: (573) 505-2894
Legal inquiries: legal@industrialretailer.com
Mailing address:
Industrial Retailer
101 County Road 737
Bland, Missouri 65014

Industrial Retailer operates as an online retailer. The mailing address above is not a retail storefront, showroom, service center, warehouse, or customer-return location. Public access is not available.

Independent Aftermarket Retailer

Unless a product listing expressly states otherwise, products offered through IndustrialRetailer.com are aftermarket products and are not manufactured, sponsored, approved, endorsed, licensed, or authorized by the original equipment manufacturer.

Industrial Retailer is not affiliated with any referenced vehicle, equipment, machinery, engine, appliance, component, or original equipment manufacturer unless that relationship is expressly stated in writing.

OEM Names, Trademarks and Part Numbers

Manufacturer names, brand names, trademarks, service marks, logos, equipment names, model numbers, serial references, and original equipment part numbers are the property of their respective owners.

These references are used solely to:

• Identify the intended application of a product;
• Describe compatibility;
• Help customers compare replacement parts;
• Cross-reference original or replacement part numbers; and
• Explain the type of equipment for which a product may be suitable.

The use of an OEM name, trademark, model number, or part number does not imply affiliation, authorization, sponsorship, endorsement, or manufacture by the referenced company.

Product Compatibility and Fitment

Customers are responsible for verifying product compatibility before ordering, installing, connecting, programming, modifying, or using a product.

Before purchase, customers should compare all available information, including:

• Original part numbers;
• Replacement or cross-reference numbers;
• Equipment make and model;
• Model year;
• Engine model;
• Serial-number range;
• Voltage and amperage;
• Connector shape and terminal arrangement;
• Dimensions;
• Mounting points;
• Port and thread sizes;
• Rotation or operating direction; and
• Other specifications stated in the listing.

A product photograph, general model reference, partial part number, or visual similarity alone should not be relied upon as confirmation of compatibility.

Compatibility may vary by production date, serial number, engine option, equipment configuration, manufacturer revision, or previously installed component.

Customers needing assistance should contact Industrial Retailer before ordering and provide the product page, original part number, equipment information, serial number, and relevant photographs or measurements.

Product Information and Images

Industrial Retailer makes reasonable efforts to provide accurate product information. However, product descriptions, photographs, specifications, packaging, dimensions, colors, included components, availability, and compatibility information may occasionally contain errors or may change because of supplier updates, manufacturer revisions, production changes, or catalog-data limitations.

Product images may be representative. Minor differences in appearance, labeling, color, packaging, hardware, connectors, or production revision may occur when the supplied product remains functionally compatible with the stated application.

Industrial Retailer reserves the right to correct errors, update product information, cancel affected orders, or contact the customer for clarification.

Installation and Product Use

Products must be installed and used in accordance with applicable instructions, equipment requirements, safety procedures, and industry practices.

Professional installation is recommended whenever installation requires specialized tools, technical knowledge, electrical work, hydraulic work, programming, calibration, disassembly of equipment, or safety-critical procedures.

Industrial Retailer is not responsible for damage or loss caused by:

• Incorrect diagnosis;
• Incorrect product selection;
• Improper installation;
• Incorrect wiring or polarity;
• Improper grounding;
• Voltage irregularities or electrical shorts;
• Incompatible equipment;
• Unauthorized modification;
• Misuse, abuse, or neglect;
• Failure to follow instructions; or
• Use outside the product’s stated specifications.

A replacement product failing to correct the equipment’s original problem does not, by itself, establish that the replacement product is defective.

Third-Party Fulfillment

Industrial Retailer may use manufacturers, distributors, independent warehouses, marketplaces, logistics providers, and other fulfillment sources to procure, package, store, or ship products.

As a result, an order may:

• Ship from a location different from the mailing address listed above;
• Arrive in manufacturer, distributor, marketplace, or third-party packaging;
• Include warehouse labels, inventory stickers, packing slips, gift receipts, invoices, or other fulfillment documents; or
• Arrive in multiple packages from separate locations.

Industrial Retailer remains the customer’s point of contact for the order.

Customers must not return products to a supplier, manufacturer, marketplace, warehouse, shipping origin, or address printed on a package unless Industrial Retailer provides that return address in written return authorization.

Third-party packaging, documents, shipping origins, or pricing information do not independently establish that a product is used, counterfeit, incorrect, defective, or eligible for a refund or price adjustment.

Pricing and Availability

Prices, promotions, availability, specifications, and fulfillment costs may change without notice.

The price accepted during checkout applies to the order, subject to order acceptance, product availability, payment verification, and correction of material pricing or catalog errors.

Industrial Retailer does not guarantee that a product will remain available after an order is placed. If a product becomes unavailable or cannot be supplied under the stated terms, Industrial Retailer may contact the customer, offer an appropriate alternative, or cancel and refund the affected item.

No Public Return Location

The mailing address displayed on this website is not an authorized return location unless Industrial Retailer specifically provides that address in writing for a particular return.

All returns require prior written authorization. Merchandise sent without authorization or to an unauthorized location may be refused, delayed, returned to the sender, or considered ineligible for processing.

Website Content and Intellectual Property

Except for third-party trademarks, product information, and materials used under authorization or lawful reference, the Industrial Retailer website—including its design, branding, logo, layout, written content, graphics, category organization, and original materials—is protected by applicable intellectual-property laws.

Website content may not be copied, scraped, reproduced, republished, distributed, sold, commercially exploited, or used to create a competing catalog or website without prior written authorization.

Automated access that interferes with website operation, extracts protected content, circumvents technical restrictions, or violates posted terms is prohibited.

Reviews and Customer Statements

Customer reviews, testimonials, photographs, and statements reflect the individual experiences and opinions of the customers who submitted them.

Individual results, product performance, installation experiences, and equipment outcomes may vary based on application, equipment condition, diagnosis, installation, maintenance, and other factors.

Any displayed rating must be based on genuine customer-review information available to Industrial Retailer.

External Websites and Services

IndustrialRetailer.com may contain links to or integrations with third-party websites, payment providers, shipping carriers, applications, and services.

Industrial Retailer does not control and is not responsible for third-party content, availability, security, policies, statements, or practices. The inclusion of a link or integration does not necessarily constitute an endorsement.

Policies Governing Purchases

All purchases and use of IndustrialRetailer.com are subject to the policies posted on the website, including the:

• Terms of Service;
• Refund Policy;
• Shipping Policy;
• Warranty Policy;
• Payment Policy; and
• Privacy Policy.

Product-specific terms displayed on a product page or documented in writing may supplement or supersede conflicting general terms for that product.

Nothing in this Legal Notice limits rights that cannot lawfully be waived.

Reservation of Rights

Industrial Retailer reserves all rights and remedies available under its posted policies and applicable law.

Failure to enforce a provision in one instance does not waive the right to enforce that provision in another instance.

Industrial Retailer may revise this Legal Notice by posting an updated version on the website.

Legal Contact

Legal notices and inquiries should be directed to:

Email: legal@industrialretailer.com
Phone: (573) 505-2894

Sending a communication does not constitute acceptance of legal service, waiver of any right, agreement to a demand, or authorization to return merchandise.

Footer version

Use this shorter version in the footer:

IndustrialRetailer.com is an independent aftermarket parts retailer operated under the same ownership as Northline Parts. Unless expressly stated otherwise, products are aftermarket and are not manufactured, sponsored, endorsed, or authorized by the referenced OEM. OEM names, trademarks, model numbers, and part numbers are used solely for identification and compatibility purposes. Legal inquiries: legal@northlineparts.com