Payment Policy
OVERVIEW
This Payment Policy applies to purchases made through Industrial Retailer. By placing an order, you agree to the terms below.
ACCEPTED PAYMENT METHODS
Industrial Retailer accepts:
• Major credit cards, including Visa, Mastercard, American Express, and Discover
• Debit cards
• Digital wallets and accelerated checkout options displayed at checkout
• Other payment methods made available through our checkout
Available payment methods may change. A payment option is accepted only when it is displayed and successfully completed through checkout.
CURRENCY
All transactions are processed in U.S. Dollars (USD).
PAYMENT AUTHORIZATION AND CAPTURE
Payment may be authorized and captured at checkout or before shipment, depending on the payment method, payment processor, order-review requirements, and store settings.
All required payment must be successfully completed before an order is shipped.
An order confirmation does not guarantee final order acceptance. Industrial Retailer may review, hold, decline, or cancel an order because of payment issues, suspected fraud, product availability, pricing errors, shipping restrictions, or other order-processing concerns.
TAXES
Applicable sales tax is calculated at checkout based on the shipping destination, product type, and applicable tax requirements.
ORDER VERIFICATION AND FRAUD PREVENTION
Some orders may require additional verification. Industrial Retailer may request confirmation of:
• Billing information
• Shipping information
• Cardholder authorization
• Identity or contact information
• The intended use or destination of a high-risk order
Industrial Retailer may delay, cancel, or refuse an order that is flagged as potentially fraudulent, unauthorized, high-risk, or inconsistent with payment-provider requirements.
PAYMENT SECURITY
Payments are processed through encrypted third-party payment gateways and commerce providers. Industrial Retailer does not directly store complete payment-card numbers on its own servers.
FAILED OR DECLINED PAYMENTS
If payment is declined, reversed, disputed, or otherwise unsuccessful, the order may be suspended or canceled. The customer may need to provide another accepted payment method before processing can continue.
PAYMENT DISPUTES
Customers should contact Industrial Retailer before initiating a chargeback or payment dispute so that we have an opportunity to review and resolve the matter.
Industrial Retailer will not knowingly provide duplicate reimbursement through both a merchant refund and a bank, card-network, or payment-provider dispute.
CONTACT INFORMATION
For payment or billing assistance, use the Industrial Retailer Contact Us page or call:
(314) 403-0109