Parts, Order & Product Support

Get help with product identification, compatibility questions, order updates, shipping, returns, and general support.
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Product Help

Questions about part numbers, specifications, equipment details, or compatibility.

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Order Help

Support for tracking, shipping, damaged items, cancellations, and returns.

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Phone Support


(314) 403-0109
Monday–Friday, 9:00 AM–5:00 PM EST

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Please Include When Possible

  • Order number
  • Product SKU or reference number
  • Equipment manufacturer and model
  • Year, engine, or serial number
  • Dimensions, connector, thread, or voltage details
  • Clear photographs when needed
Please verify part numbers, dimensions, connections, specifications, and equipment details before ordering. Product images alone do not confirm compatibility.

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Industrial Retailer

101 County Road 737
Bland, Missouri 65014

Phone: (314) 403-0109
Hours: Monday–Friday, 9:00 AM–5:00 PM EST

Industrial Retailer is an online retailer. This address is not a public storefront, showroom, warehouse, or authorized return location. Public access is not available. Returns must receive prior authorization.
Industrial Retailer is an independent aftermarket parts retailer. Manufacturer names, trademarks, model numbers, and part numbers are used only for identification and compatibility purposes. Unless expressly stated otherwise, products are not manufactured, sponsored, endorsed, or authorized by the referenced OEM.